FAQs – KickPosters
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FAQs

 

When will I receive my order?


Please read carefully!

🇬🇧The estimated delivery time for UK orders is 3-6 working days.

🌍The estimated delivery time for International orders is 10-15 working days.

🎅🏼🎁 If ordering for Christmas please add more time on than stated above. Due to busy the shipping period, we can't guarantee all postal services will deliver your package on time.

We aim to print and ship your artwork the next working day. However, sometimes it may take a little longer, so please allow 1-3 days for order to be processed and printed before it is dispatched.

Once your order has shipped you will receive a Shipping Confirmation email with your tracking number.

Saturday and Sunday are non working days.

 

Do you ship internationally?

Yes! Worldwide shipping is available.

 

How big are the posters?

All posters on KickPosters.com are available in two sizes:

 A2 - ( 42 x 59.4 cm  /  16.5 x 23.4 in )

 A3 - ( 29.7 x 42 cm  /  11.7 x 16.5 in )

 

What size frame should I get?

Our prints look good when placed within the following frame sizes:

 A2 - 50x70cm RIBBA frames from IKEA.

 A3 - 40x50cm RIBBA frames from IKEA.

 

Can I buy the design file from you?

If you're interested in licensing our designs or working with us, please contact KickPosters@gmail.com

 

I want to sell your prints, can I place a wholesale order?

No problem, please contact KickPosters@gmail.com

 

My print was damaged in transit, can I get a new one?

Yes! We like to make sure that your prints arrive at your doorstep in pristine condition, but if your local courier hasn't looked after your package and it arrives damaged, please email us at orders@kickposters.com and we'll get a replacement sent out.

 

Refunds/Exchanges

No exchanges or returns. Refunds or replacements are only for defective items.

 

You've not replied to my email!

Due to the increasingly high volume of messages, it may be a while before we get back to you. If the answer to your question/email can be found here within the FAQs, you won't get a response. Sorry.